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Let's Work Together!

Accessibility policy

External Resources

Users seeking more information on website accessibility are referred to Web Content Accessibility Guidelines (WCAG) or Web Accessibility Initiative (WAI).

Assessment Methods

CTL employs a variety of methods to assess and improve accessibility, including regular testing of our platform using a range of assistive technologies, consultation with external experts and organizations, and ongoing monitoring of industry best practices.

Commitment to Accessibility

The Critical Thought Lab, LLC (TCTL) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our goal is to make our products and services inclusive and to communicate effectively with all of our users, ensuring everyone has equal access to information and functionality.

Actions and Measures

Continuous Improvement: We regularly assess our platform for accessibility issues and strive to make necessary improvements and adjustments promptly.

Training: Our team receives ongoing training on accessibility issues to ensure our content is developed with inclusivity in mind.
Feedback Loop: We encourage feedback from users encountering accessibility issues and actively seek to remedy reported issues in a timely manner.
Assistive Technologies: Our platform is designed to be compatible with current and future user agents and assistive technologies.

Conformance Status

We are actively working to bring our website and digital content into conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized and acknowledged as the international standard measure of success.

Response Timelines

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Policy Review

This policy will be reviewed at a minimum on an annual basis and revised as needed to maintain ongoing conformance with recognized accessibility standards and principles..

User Feedback and Reporting

We welcome your feedback on the accessibility of The Critical Thought Lab’s platforms. If you experience any accessibility barriers while using our platform email us at simon@thescaleupcompany.com.

Please provide specific details, including the web address, if your feedback relates to a particular page or element of the site.

Our Commitment

By implementing and maintaining this Accessibility Policy, The Critical Thought Lab, LLC demonstrates its ongoing commitment to designing, developing, and operating its digital platforms in a manner that is inclusive and accessible to all users.